Ice Oxford - Isis Cryogenic Engineering Limited
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  Services Contracts
  • CONSULTANCY
  • TROUBLESHOOTING
  • TRAINING
Description Duration Location No. of Delegates Cost (£)
+ exspenses
CONSULTANCY
i Pre-purchase consultation, special system needs and design 1 day Customer Lab N/A Contact sales

ii Reduction in system down time 1 day Customer Lab N/A Contact Sales

iii Potential system customisation or upgrade 1 day Customer Lab N/A Contact Sales

iv Extending lifetime of existing exspensive investment

(NB - Up to 50% of this rate deducted from any purchase made as a result ofconsultation)
1 day Customer Lab N/A Contact Sales
SERVICE CONTRACTS
i Days can be taken any time in whole days over a year period 4 days Customer Lab N/A Contact Sales

ii Standard day to be used at customers discretion Contact Sales

iii 2 days can be 24 hour call-out for urgent problem solving Contact Sales

iv 2 days can be used for training, the following discount rates apply: Contact Sales
H&S/basic cryogeincs 1/2 day Customer Lab max. 15
Dilution fridge use 1 day Customer Lab max. 5
3He and VTI use

(NB - Payment 30 days from receipt of order)
1 day Customer Lab max. 10
TROUBLESHOOTING
i Fast response problem solving on dilution refridgerator or 3He system 1 day Customer Lab N/A Contact Sales

ii General problem solving a dilution refridgerator or 3He system 1 day Customer Lab N/A Contact Sales

iii Problem solving on-line or telephone 1 hour N/A N/A Contact Sales

iv System health checks 1 day Customer Lab N/A Contact Sales
TRAINING
i H&S/basic cryogeincs 1/2 day Customer Lab max. 15 Contact Sales

ii Dilution fridge use 1 day Customer Lab max. 5 Contact Sales

iii 3He and VTI use 1 day Customer Lab max. 10 Contact Sales

Sales Contact Details

Telephone: +44 (0) 1865 202300
Fax: +44 (0) 1865 727759
e-mail: sales@iceoxford.com