|
Description |
Duration |
Location |
No. of Delegates |
Cost (£) + exspenses |
|
CONSULTANCY |
|
|
|
|
| i |
Pre-purchase consultation, special system needs and design |
1 day |
Customer Lab |
N/A |
Contact sales |
|
| ii |
Reduction in system down time |
1 day |
Customer Lab |
N/A |
Contact Sales |
|
| iii |
Potential system customisation or upgrade |
1 day |
Customer Lab |
N/A |
Contact Sales |
|
| iv |
Extending lifetime of existing exspensive investment (NB - Up to 50% of this rate deducted from any purchase made as a result ofconsultation) |
1 day |
Customer Lab |
N/A |
Contact Sales |
|
SERVICE CONTRACTS |
|
|
|
|
| i |
Days can be taken any time in whole days over a year period |
4 days |
Customer Lab |
N/A |
Contact Sales |
|
| ii |
Standard day to be used at customers discretion |
|
|
|
Contact Sales |
|
| iii |
2 days can be 24 hour call-out for urgent problem solving |
|
|
|
Contact Sales |
|
| iv |
2 days can be used for training, the following discount rates apply: |
|
|
|
Contact Sales |
|
H&S/basic cryogeincs |
1/2 day |
Customer Lab |
max. 15 |
|
|
Dilution fridge use |
1 day |
Customer Lab |
max. 5 |
|
|
3He and VTI use (NB - Payment 30 days from receipt of order) |
1 day |
Customer Lab |
max. 10 |
|
|
TROUBLESHOOTING |
|
|
|
|
| i |
Fast response problem solving on dilution refridgerator or 3He system |
1 day |
Customer Lab |
N/A |
Contact Sales |
|
| ii |
General problem solving a dilution refridgerator or 3He system |
1 day |
Customer Lab |
N/A |
Contact Sales |
|
| iii |
Problem solving on-line or telephone |
1 hour |
N/A |
N/A |
Contact Sales |
|
| iv |
System health checks |
1 day |
Customer Lab |
N/A |
Contact Sales |
|
TRAINING |
|
|
|
|
| i |
H&S/basic cryogeincs |
1/2 day |
Customer Lab |
max. 15 |
Contact Sales |
|
| ii |
Dilution fridge use |
1 day |
Customer Lab |
max. 5 |
Contact Sales |
|
| iii |
3He and VTI use |
1 day |
Customer Lab |
max. 10 |
Contact Sales |
|